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Expert Heating & Heat Pump Installations Across Otago. Done Right the First Time

Trusted local installer for hydronic heating, boilers, and air-to-water heat pumps. Designed, installed, and maintained for New Zealand homes and businesses.

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5.0
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Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.
Google
Google star 1Google star 2Google star 3Google star 4Google star 5
5.0
verified by Trustindex
Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.

Cold Rooms, High Bills, or a System That Never Feels Right?

We repair, replace, and upgrade heating systems so you can finally keep your home warm without wasting energy.

If your current setup never quite made the mark, or if you’re fed up with sky-high power bills, in many homes, the issue comes down to how the system was originally set up, and that’s why we focus heavily on correct sizing, layout, and commissioning. Efficiency problems usually come from things like design mismatches, incorrect sizing, or systems that were never fully commissioned. We’re focused on assessing and correcting those details properly.

At Highlander Heating, we install complete, fully specified systems designed to perform as intended, with all components, all protections, and all controls set up exactly the way the manufacturer recommends. Whether it’s an old villa in Dunedin or a new build-out in Queenstown, we ensure every system is installed, tested and commissioned correctly from day one.

Underfloor heating pipes installation over a floor with a scenic lake view in the background.

“Thank you so much for the great advice. Knowledgeable and would highly recommend. Went out of the way to give up to date advice.”

Modern HVAC system in residential home, energy-efficient heating and cooling solution.

Amy Suddaby

Google Review

Common issues we fix:

Badly installed systems that are never warm enough

Expensive running costs resulting from incorrect installation

Loud, broken, or inefficient heat pumps and boilers

Constant callouts and repairs from rushed installs

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EXCELLENT Google star 1Google star 2Google star 3Google star 4Google star 5
Fuel tank installation outside a building in a residential area.
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5.0
verified by Trustindex
Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.

Installations That Actually Work

Heating systems work best when the design, installation, and commissioning are all aligned. With over 20 years’ experience, we focus on getting every stage right so the system performs at its best.

At Highlander Heating, every system is carefully designed, installed and commissioned! We don’t cut corners, and we don’t rush in or out. You deal directly with the installer, who will give you a guarantee for your job.

Why choose Highlander Heating:

Led by heating specialist Neil Riddoch with more than 20 years of heating installation experience in New Zealand

Mess-free installs. No cutting corners, no mess to clean up

Full commissioning and handover for best productivity

We’re all about offering that local touch for Otago homes and climate.

2-year workmanship warranty and up to 5 years manufacturer cover

Direct responsibility. No call centres or sales reps

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Complete Heating Solutions: From Design to Maintenance

Whether you’re looking to replace your old boiler or moving into a house without heat, Highlander Heating offers every option on the market under one roof. We handle:

Pipework and manifold inside HVAC system for central heating or cooling in Otago.

Hydronic Heating Installation:

Efficient, comfortable, whole-home warmth.

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Highlander Heating outdoor heat pump unit in Otago, New Zealand.

Air-to-Water Heat Pump Installation:

Future-proof with ultra-low running costs.

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Highlander Heating heat pump installation in Otago.

Boiler Installations & Replacements:

Diesel, gas, or wood boilers, suited and commissioned.

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Underfloor heating pipe installation on construction site, Otago NZ.

Underfloor Heating Installation:

An even temperature throughout your home/workplace.

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Fuelled HVAC system components for heat pump installation or maintenance in Otago.

Heating Servicing & Repairs:

Make sure that you are keeping warm with a properly working heating.

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High-efficiency commercial boilers with ductwork for heating systems in Otago, New Zealand.

Commercial Heating Solutions:

For builders, developers and property managers.

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Rated 5★ by Home and Business Owners Across New Zealand

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Mike Goldsmith profile picture
Mike Goldsmith
231 days ago
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Neil knows his stuff! He has been servicing our diesel heater for a few years now and keeps it in tip-top condition. He responds really quickly to any requests for help and takes real pride in his work.

Owner's reply
Thanks Mike, appreciate you saying that. It’s been good keeping your diesel heater in tip-top shape over the years. Glad the quick responses have helped when you’ve needed a hand. Neil with Highlander Heating
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J J profile picture
J J
245 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Once we learned Neil put the diesel heating system into our property when it was built 5 years ago by other owners we have continued to use him. Neil has been excellent continuing to service it, fix and upgrade as required as well as help us understand how to get the best out of it. He is very responsive to texts and communications when we need help. His turn around times are outstanding and we highly recommend him and Highland heating for both installing and maintenance. Cheers. Julia.

Owner's reply
Cheers Julia, really appreciate you taking the time to write that. Glad we’ve been able to keep on top of the system and help you get the best out of it. Always happy to help when you need it. Neil with Highlander Heating
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Luke Chen profile picture
Luke Chen
275 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Neil has always been enthusiastic, proficient and trustworthy. He is capable of servicing various types of heating systems and is highly recommended.

Owner's reply
Thanks Luke, really appreciate you taking the time to write that. Good to know the variety of systems we’ve worked on has been handled smoothly for you. Neil, Highlander Heating
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Martin Spinks profile picture
Martin Spinks
280 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great quality installation and ongoing servicing of our central heating system 5*

Owner's reply
Thanks, Martin. I appreciate you taking the time to leave this review. Glad the install and ongoing servicing have been spot on for you. Feel free to get in touch if you need anything Neil, Highlander Heating
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Deborah Edwards profile picture
Deborah Edwards
315 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Have used this company for a few years now and have no hesitation in recommending them. Neil services our diesel heater and keeps it running sweet. Prompt bookings are also really helpful. He also looks after our diesel heater at our workshop and is very knowledgeable.

Owner's reply
Thanks, Deborah. I appreciate you sticking with us over the years. Good to hear both heaters are running well and the bookings are working well for you. Always happy to help keep things ticking along. Neil with Highlander Heating
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Chris Hibbert profile picture
Chris Hibbert
319 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We designed and built our home in Dunedin in 20011. Coming from the UK we wanted full central heating with a radiator in every room but were wanting to install an “eco-friendly” system. We chose an imported European system with solar-heated stored water and a back-up hopper-fed pellet boiler and an “intelligent” controller. Unfortunately, after five years we looked for an alternative boiler because the pellet boiler was causing us problems: • wastage of pellets in the burn-down sequence due to the controller constantly calling for heat for a just few minutes and then not, typical of the Dunedin climate, but not cost effective. • buildup of tar in the burner box and flues due to resin in the pine pellets needing a weekly shut down and cleaning, not fun in the winter months. We decided we needed an alternative boiler. On recommendation we called on Neil Riddoch at Highlander Heating. Neil installed a Grant diesel oil boiler, oil storage tank, and replacement inner flue. I handled the DCC planning stuff, designed and built an interface between the Grant boiler and the “intelligent” controller, and helped with installing the oil storage tank. The whole process went smoothly, I enjoyed working with Neil who is a professional, knowledgeable, and experienced heating engineer. We now have a reliable and trouble-free central heating system supported by an annual inspection and service from Highlander Heating.

Owner's reply
Thanks, Chris; I appreciate you taking the time to share the full story. That was a big job and a tricky system, but I'm glad we got you onto something reliable that works properly for Dunedin conditions. Enjoyed working with you as well, and good to hear the system’s been running smoothly with the annual service. Neil with Highlander Heating
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David Lang profile picture
David Lang
321 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service, has always kept the system in top notch going order. Very efficient and knowledgeable on the central heating system. Would recommend Neil in the heating industry , great value for money cheers David

Owner's reply
Cheers David, thanks so much for that. Good to hear the system’s still running well. Always aim to keep everything efficient and reliable. Appreciate the recommendation! Neil, Highlander Heating
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amy suddaby profile picture
amy suddaby
626 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thank you so much for the great advice. Knowledgeable and would highly recommend. Went out of the way to give up to date advice.

Owner's reply
Thanks Amy, happy to help. Good to hear the advice was useful. If you need anything else with the heating, just give me a shout. Neil with Higjlander Heating
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Sarah ABC profile picture
Sarah ABC
1880 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very knowledgeable repairing and maintaining the diesel boiler in our large 1920s house. Highly recommend.

Owner's reply
Thanks so much Sarah, appreciate that. Glad we could get the old diesel boiler running properly again. If you need anything else just let me know! Neil with Highlander Heating
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Sandra Lang profile picture
Sandra Lang
2602 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.


Owner's reply
Thanks Sandra, appreciate you taking the time. Glad we could help out with your heating. Let me know if anything needed in the meantime! Neil with Highlander Heating
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Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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Still Unsure If It’s the Right Time?

Here’s what most homeowners ask before they get started.

Will this work in older homes?

Yes, most older New Zealand homes can be retrofitted with hydronic systems or air-to-water heat pumps. If professionally designed and installed, even one-hundred-year-old Dunedin villas can enjoy reliable, efficient warmth with minimal disruption.

Do you handle everything?

Design, supply, installation, and commission, Highlander Heating takes care of it all! Clear communication, accountability and a job done properly. No intermediaries, no call centres, just one expert taking care of your project as it should be.

Is it expensive?

Our systems are a larger initial investment because they’re constructed to be durable and perform well. But the savings can add up quickly. Lower energy use, fewer repairs and a longer life mean better value over time, along with the comfort of reliable warmth through Otago’s bitter winters.

Can you service my current system?

Absolutely. We’ll tune up, service, and sometimes redesign any type of existing heating system, even if another company installed it. Whether it’s minor adjustments or a complete recommissioning, we’ll help your setup run better for longer. If it is fixable, we will find the most cost-effective way.

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Outdoor heating equipment for HVAC system in Otago, New Zealand.
Google
Google star 1Google star 2Google star 3Google star 4Google star 5
5.0
verified by Trustindex
Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.

Our Process Is Simple and It Works

We make it simple and easy, from your opening call to commissioning.

Free Heating Assessment

We inspect your existing system or review your new-build plans.

Tailored Recommendation

You’ll receive honest advice and a system that’s built specifically for your home and budget.

Professional Installation

Sleek, punctual and built to last.

Commissioning & Support

We optimise the system and teach you how to use it for maximum performance.

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Guaranteed Workmanship and Ongoing Support

If you’re investing in heating, you want to be sure it’ll last.

Standard with every Highlander Heating system:

2-year workmanship guarantee

Up to 5-year manufacturer warranty

With clear transition and training, you will have confidence in how to get on with your system.

Continued maintenance and support, no vanishing acts, but solid follow-up

Still unsure? 

Speak With Us Directly

Our Clients’ Results

Posted on Google Google
Mike Goldsmith profile picture
Mike Goldsmith
231 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Neil knows his stuff! He has been servicing our diesel heater for a few years now and keeps it in tip-top condition. He responds really quickly to any requests for help and takes real pride in his work.

Owner's reply
Thanks Mike, appreciate you saying that. It’s been good keeping your diesel heater in tip-top shape over the years. Glad the quick responses have helped when you’ve needed a hand. Neil with Highlander Heating
Posted on Google Google
J J profile picture
J J
245 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Once we learned Neil put the diesel heating system into our property when it was built 5 years ago by other owners we have continued to use him. Neil has been excellent continuing to service it, fix and upgrade as required as well as help us understand how to get the best out of it. He is very responsive to texts and communications when we need help. His turn around times are outstanding and we highly recommend him and Highland heating for both installing and maintenance. Cheers. Julia.

Owner's reply
Cheers Julia, really appreciate you taking the time to write that. Glad we’ve been able to keep on top of the system and help you get the best out of it. Always happy to help when you need it. Neil with Highlander Heating
Posted on Google Google
Luke Chen profile picture
Luke Chen
275 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Neil has always been enthusiastic, proficient and trustworthy. He is capable of servicing various types of heating systems and is highly recommended.

Owner's reply
Thanks Luke, really appreciate you taking the time to write that. Good to know the variety of systems we’ve worked on has been handled smoothly for you. Neil, Highlander Heating
Posted on Google Google
Martin Spinks profile picture
Martin Spinks
280 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great quality installation and ongoing servicing of our central heating system 5*

Owner's reply
Thanks, Martin. I appreciate you taking the time to leave this review. Glad the install and ongoing servicing have been spot on for you. Feel free to get in touch if you need anything Neil, Highlander Heating
Posted on Google Google
Deborah Edwards profile picture
Deborah Edwards
315 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Have used this company for a few years now and have no hesitation in recommending them. Neil services our diesel heater and keeps it running sweet. Prompt bookings are also really helpful. He also looks after our diesel heater at our workshop and is very knowledgeable.

Owner's reply
Thanks, Deborah. I appreciate you sticking with us over the years. Good to hear both heaters are running well and the bookings are working well for you. Always happy to help keep things ticking along. Neil with Highlander Heating
Posted on Google Google
Chris Hibbert profile picture
Chris Hibbert
319 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We designed and built our home in Dunedin in 20011. Coming from the UK we wanted full central heating with a radiator in every room but were wanting to install an “eco-friendly” system. We chose an imported European system with solar-heated stored water and a back-up hopper-fed pellet boiler and an “intelligent” controller. Unfortunately, after five years we looked for an alternative boiler because the pellet boiler was causing us problems: • wastage of pellets in the burn-down sequence due to the controller constantly calling for heat for a just few minutes and then not, typical of the Dunedin climate, but not cost effective. • buildup of tar in the burner box and flues due to resin in the pine pellets needing a weekly shut down and cleaning, not fun in the winter months. We decided we needed an alternative boiler. On recommendation we called on Neil Riddoch at Highlander Heating. Neil installed a Grant diesel oil boiler, oil storage tank, and replacement inner flue. I handled the DCC planning stuff, designed and built an interface between the Grant boiler and the “intelligent” controller, and helped with installing the oil storage tank. The whole process went smoothly, I enjoyed working with Neil who is a professional, knowledgeable, and experienced heating engineer. We now have a reliable and trouble-free central heating system supported by an annual inspection and service from Highlander Heating.

Owner's reply
Thanks, Chris; I appreciate you taking the time to share the full story. That was a big job and a tricky system, but I'm glad we got you onto something reliable that works properly for Dunedin conditions. Enjoyed working with you as well, and good to hear the system’s been running smoothly with the annual service. Neil with Highlander Heating
Posted on Google Google
David Lang profile picture
David Lang
321 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service, has always kept the system in top notch going order. Very efficient and knowledgeable on the central heating system. Would recommend Neil in the heating industry , great value for money cheers David

Owner's reply
Cheers David, thanks so much for that. Good to hear the system’s still running well. Always aim to keep everything efficient and reliable. Appreciate the recommendation! Neil, Highlander Heating
Posted on Google Google
amy suddaby profile picture
amy suddaby
626 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thank you so much for the great advice. Knowledgeable and would highly recommend. Went out of the way to give up to date advice.

Owner's reply
Thanks Amy, happy to help. Good to hear the advice was useful. If you need anything else with the heating, just give me a shout. Neil with Higjlander Heating
Posted on Google Google
Sarah ABC profile picture
Sarah ABC
1880 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very knowledgeable repairing and maintaining the diesel boiler in our large 1920s house. Highly recommend.

Owner's reply
Thanks so much Sarah, appreciate that. Glad we could get the old diesel boiler running properly again. If you need anything else just let me know! Neil with Highlander Heating
Posted on Google Google
Sandra Lang profile picture
Sandra Lang
2602 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.


Owner's reply
Thanks Sandra, appreciate you taking the time. Glad we could help out with your heating. Let me know if anything needed in the meantime! Neil with Highlander Heating
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Get My Free Quote for New Heating

See the Quality of Our Work for Yourself

We stand over every installation, with neat pipework, organised plant rooms, and systems made to last. You will notice the quality of our workmanship from day one.

Thermostat and HVAC control unit in orange cabinet for heating regulation.
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Air conditioning unit outdoor compressor damaged, maintenance required, Otago NZ.
Tank water heater on concrete slab outside house, surrounded by leaves and plants in Otago, New Zealand.
Outdoor HVAC unit on concrete pad, metal fence background, exposed wiring.
HVAC control panel with wiring for heating system in Highlander Heating, Otago, NZ.
Insulation installation on a roof for energy efficiency in Otago, New Zealand.
Red underfloor heating pipes installation in progress, ready for concrete pouring, Otago NZ.
Underfloor heating pipe installation on roof construction in Otago, New Zealand.
Fireplace insert in modern interior, heating solution in Otago, New Zealand.
Red industrial heating system with piping and gauges in a workshop.
Boiler unit inside a small closet, HVAC system for heating in Otago, New Zealand.
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