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ASHP St Clair & St Kilda

Air-to-Water Heat Pump Installation in St Clair & St Kilda: Heating That Handles the South Coast

Even warmth in every room. Lower running costs. A heating system designed for the salt air, southerly storms, and older housing of Dunedin’s south coast.

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“Thank you so much for the great advice. Knowledgeable and would highly recommend. Went out of the way to give up to date advice.”

Modern HVAC system in residential home, energy-efficient heating and cooling solution.

Amy Suddaby

Google Review

Why St Clair and St Kilda Properties Need a Smarter Heating Approach

St Clair and St Kilda sit on Dunedin’s south coast, exposed directly to southerly fronts rolling in off the Pacific. The climate is milder than inland Otago but the wind, salt air, and persistent winter dampness create their own heating challenges. Frosts are less common than in Mosgiel or Outram, but homes here lose heat fast through wind-driven infiltration and chronic humidity.

The housing stock reflects the suburb’s history. Edwardian villas line streets like Forbury Road and Victoria Road. California bungalows and 1920s weatherboard cottages dominate the residential pockets back from the esplanade. Newer townhouses and apartment conversions have appeared closer to the beachfront. What ties them together is age: most predate modern insulation standards, and many still use a mix of fireplaces, gas heaters, and wall-mounted electric units that were never designed to heat the whole house.

The result is the kind of cold south-coast residents recognise:

Lounges that warm up while the rest of the house stays cold

Damp, condensation-prone bedrooms even in mild weather

Salt-corrosion damage on heating equipment exposed to the seafront wind

Power bills that climb every winter despite no real comfort improvement

These problems aren’t fixed by running heaters longer. They’re caused by heating setups that were never designed for the building or the south-coast climate. A correctly sized and commissioned air-to-water heat pump addresses all of them, distributing heat evenly through every room rather than concentrating it in one spot.

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Why St Clair and St Kilda Homeowners Choose Us

One person, start to finish. YYour installer handles the survey, design, installation, commissioning, and aftercare personally. No subcontractors. No call centres.

Proper heat-loss calculations, not guesswork. Every system is sized using room-by-room data: insulation, glazing, orientation, floor type, ceiling height. Not a rough estimate from a brochure.

20+ years of heating experience. Diesel boilers, gas systems, hydronic setups, and air-to-water heat pumps across Dunedin and Otago. Your air-to-water heat pump installer in St Clair and St Kilda knows what works on the coast.

Full commissioning on every job. Flow temperatures balanced, zones tested, controls programmed. The system runs properly from the first hour.

Designed for local conditions.  Salt exposure, southerly wind loading, and damp coastal humidity are all factored into equipment placement and system design.

Direct access after installation. If something needs adjusting in the first winter, you call your installer directly. Not a 0800 number.

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Our Simple 3-Step Process

Free Survey & Quote

We visit your St Clair or St Kilda property and carry out a full heat-loss assessment. Room measurements, insulation levels, glazing, orientation, existing pipework: all recorded. From that data, we design a system that fits your building and your budget. No obligation.

Expert Installation & Commissioning

The heat pump, cylinder (if needed), and emitters (radiators or underfloor heating) are installed with care. Pipework is neat and accessible. Once fitted, the system is fully commissioned: flow rates balanced, zones tested, controls set, every component checked under load.

Enjoy Lower Bills & Lasting Comfort

Your home maintains a stable, comfortable temperature through every room. The damp, never-quite-warm feeling of a south-coast winter disappears. Running costs drop because the system produces 3 to 4 units of heat for every unit of electricity it consumes. If you need anything adjusted, your installer is one call away.

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Trusted By Local St Clair and St Kilda Homeowners

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Mike Goldsmith profile picture
Mike Goldsmith
231 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Neil knows his stuff! He has been servicing our diesel heater for a few years now and keeps it in tip-top condition. He responds really quickly to any requests for help and takes real pride in his work.

Owner's reply
Thanks Mike, appreciate you saying that. It’s been good keeping your diesel heater in tip-top shape over the years. Glad the quick responses have helped when you’ve needed a hand. Neil with Highlander Heating
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J J profile picture
J J
245 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Once we learned Neil put the diesel heating system into our property when it was built 5 years ago by other owners we have continued to use him. Neil has been excellent continuing to service it, fix and upgrade as required as well as help us understand how to get the best out of it. He is very responsive to texts and communications when we need help. His turn around times are outstanding and we highly recommend him and Highland heating for both installing and maintenance. Cheers. Julia.

Owner's reply
Cheers Julia, really appreciate you taking the time to write that. Glad we’ve been able to keep on top of the system and help you get the best out of it. Always happy to help when you need it. Neil with Highlander Heating
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Luke Chen profile picture
Luke Chen
275 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Neil has always been enthusiastic, proficient and trustworthy. He is capable of servicing various types of heating systems and is highly recommended.

Owner's reply
Thanks Luke, really appreciate you taking the time to write that. Good to know the variety of systems we’ve worked on has been handled smoothly for you. Neil, Highlander Heating
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Martin Spinks profile picture
Martin Spinks
280 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great quality installation and ongoing servicing of our central heating system 5*

Owner's reply
Thanks, Martin. I appreciate you taking the time to leave this review. Glad the install and ongoing servicing have been spot on for you. Feel free to get in touch if you need anything Neil, Highlander Heating
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Deborah Edwards profile picture
Deborah Edwards
315 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Have used this company for a few years now and have no hesitation in recommending them. Neil services our diesel heater and keeps it running sweet. Prompt bookings are also really helpful. He also looks after our diesel heater at our workshop and is very knowledgeable.

Owner's reply
Thanks, Deborah. I appreciate you sticking with us over the years. Good to hear both heaters are running well and the bookings are working well for you. Always happy to help keep things ticking along. Neil with Highlander Heating
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Chris Hibbert profile picture
Chris Hibbert
319 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We designed and built our home in Dunedin in 20011. Coming from the UK we wanted full central heating with a radiator in every room but were wanting to install an “eco-friendly” system. We chose an imported European system with solar-heated stored water and a back-up hopper-fed pellet boiler and an “intelligent” controller. Unfortunately, after five years we looked for an alternative boiler because the pellet boiler was causing us problems: • wastage of pellets in the burn-down sequence due to the controller constantly calling for heat for a just few minutes and then not, typical of the Dunedin climate, but not cost effective. • buildup of tar in the burner box and flues due to resin in the pine pellets needing a weekly shut down and cleaning, not fun in the winter months. We decided we needed an alternative boiler. On recommendation we called on Neil Riddoch at Highlander Heating. Neil installed a Grant diesel oil boiler, oil storage tank, and replacement inner flue. I handled the DCC planning stuff, designed and built an interface between the Grant boiler and the “intelligent” controller, and helped with installing the oil storage tank. The whole process went smoothly, I enjoyed working with Neil who is a professional, knowledgeable, and experienced heating engineer. We now have a reliable and trouble-free central heating system supported by an annual inspection and service from Highlander Heating.

Owner's reply
Thanks, Chris; I appreciate you taking the time to share the full story. That was a big job and a tricky system, but I'm glad we got you onto something reliable that works properly for Dunedin conditions. Enjoyed working with you as well, and good to hear the system’s been running smoothly with the annual service. Neil with Highlander Heating
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David Lang profile picture
David Lang
321 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service, has always kept the system in top notch going order. Very efficient and knowledgeable on the central heating system. Would recommend Neil in the heating industry , great value for money cheers David

Owner's reply
Cheers David, thanks so much for that. Good to hear the system’s still running well. Always aim to keep everything efficient and reliable. Appreciate the recommendation! Neil, Highlander Heating
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amy suddaby profile picture
amy suddaby
626 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thank you so much for the great advice. Knowledgeable and would highly recommend. Went out of the way to give up to date advice.

Owner's reply
Thanks Amy, happy to help. Good to hear the advice was useful. If you need anything else with the heating, just give me a shout. Neil with Higjlander Heating
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Sarah ABC profile picture
Sarah ABC
1880 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very knowledgeable repairing and maintaining the diesel boiler in our large 1920s house. Highly recommend.

Owner's reply
Thanks so much Sarah, appreciate that. Glad we could get the old diesel boiler running properly again. If you need anything else just let me know! Neil with Highlander Heating
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Sandra Lang profile picture
Sandra Lang
2602 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.


Owner's reply
Thanks Sandra, appreciate you taking the time. Glad we could help out with your heating. Let me know if anything needed in the meantime! Neil with Highlander Heating
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Heat pump installation for efficient heating in Otago, New Zealand.
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Grants & Savings for St Clair and St Kilda Homeowners

The Otago Regional Council has historically run clean heat programmes targeting non-compliant burners and older heating systems in the region. Eligibility and funding levels change, so it’s worth checking current ORC and EECA schemes before committing. We can point you in the right direction during your survey.

Where the real savings land is in running costs. A correctly sized air-to-water heat pump delivers a coefficient of performance between 2.5 and 4.0, producing several times more heat per unit of electricity than panel heaters or open fires. In practice, that means heating energy consumption drops by 50 to 65% for homes switching from electric or gas heaters. For a St Clair or St Kilda home spending $2,500 to $3,500 per winter on power and gas combined, the reduction is significant from the first season.

Get My Free Survey & Quote

Our Guarantees

Every air-to-water heat pump installation in St Clair and St Kilda is individually designed. We do not install generic systems. Our service includes:

Detailed heat-loss calculations

Custom system design

Optional hot water cylinder upgrades

Equipment selection and underfloor heating circuit design

Full pipework installation

Testing, balancing, and commissioning

Ongoing servicing and technical support

We specialise exclusively in whole-home hydronic and air-to-water systems.

Direct access to your installer post-installation, no call centres, no ticket systems

Full commissioning and system handover so you understand how the system works before we leave

Get My Free Survey & Quote
Heat pump outdoor unit installed at St Clair & St Kilda.
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5.0
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Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.
Heat Pump outdoor unit for efficient heating in St Clair & St Kilda.
Google
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5.0
verified by Trustindex
Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.

Detailed FAQs

Can air-to-water heat pumps handle the salt air on the south coast?

Yes. Outdoor units are coated for coastal use, and we factor placement and orientation into the design to minimise direct salt-spray exposure.

Are running costs high for St Clair and St Kilda homes?

When designed and installed correctly, these systems are among the most cost-effective whole-house heating options on the south coast. Particularly compared with gas heaters, panel heaters, or open fires.

Will my existing radiators need replacing?

Not always. We evaluate each radiator against its room’s heat demand and only recommend changes that deliver a real performance gain.

Can this system reduce my energy bills in St Clair or St Kilda?

Yes. Even, continuous heating at low flow temperatures consistently produces lower monthly heating costs than spot-heating with gas or electric units.

Will it help with the damp issues common in older south-coast homes?

Often, yes. Stable indoor temperatures across every room keep wall and floor surfaces above the dew point, which significantly reduces condensation and damp problems.

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Our Clients’ Results

Posted on Google Google
Mike Goldsmith profile picture
Mike Goldsmith
231 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Neil knows his stuff! He has been servicing our diesel heater for a few years now and keeps it in tip-top condition. He responds really quickly to any requests for help and takes real pride in his work.

Owner's reply
Thanks Mike, appreciate you saying that. It’s been good keeping your diesel heater in tip-top shape over the years. Glad the quick responses have helped when you’ve needed a hand. Neil with Highlander Heating
Posted on Google Google
J J profile picture
J J
245 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Once we learned Neil put the diesel heating system into our property when it was built 5 years ago by other owners we have continued to use him. Neil has been excellent continuing to service it, fix and upgrade as required as well as help us understand how to get the best out of it. He is very responsive to texts and communications when we need help. His turn around times are outstanding and we highly recommend him and Highland heating for both installing and maintenance. Cheers. Julia.

Owner's reply
Cheers Julia, really appreciate you taking the time to write that. Glad we’ve been able to keep on top of the system and help you get the best out of it. Always happy to help when you need it. Neil with Highlander Heating
Posted on Google Google
Luke Chen profile picture
Luke Chen
275 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Neil has always been enthusiastic, proficient and trustworthy. He is capable of servicing various types of heating systems and is highly recommended.

Owner's reply
Thanks Luke, really appreciate you taking the time to write that. Good to know the variety of systems we’ve worked on has been handled smoothly for you. Neil, Highlander Heating
Posted on Google Google
Martin Spinks profile picture
Martin Spinks
280 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great quality installation and ongoing servicing of our central heating system 5*

Owner's reply
Thanks, Martin. I appreciate you taking the time to leave this review. Glad the install and ongoing servicing have been spot on for you. Feel free to get in touch if you need anything Neil, Highlander Heating
Posted on Google Google
Deborah Edwards profile picture
Deborah Edwards
315 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Have used this company for a few years now and have no hesitation in recommending them. Neil services our diesel heater and keeps it running sweet. Prompt bookings are also really helpful. He also looks after our diesel heater at our workshop and is very knowledgeable.

Owner's reply
Thanks, Deborah. I appreciate you sticking with us over the years. Good to hear both heaters are running well and the bookings are working well for you. Always happy to help keep things ticking along. Neil with Highlander Heating
Posted on Google Google
Chris Hibbert profile picture
Chris Hibbert
319 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We designed and built our home in Dunedin in 20011. Coming from the UK we wanted full central heating with a radiator in every room but were wanting to install an “eco-friendly” system. We chose an imported European system with solar-heated stored water and a back-up hopper-fed pellet boiler and an “intelligent” controller. Unfortunately, after five years we looked for an alternative boiler because the pellet boiler was causing us problems: • wastage of pellets in the burn-down sequence due to the controller constantly calling for heat for a just few minutes and then not, typical of the Dunedin climate, but not cost effective. • buildup of tar in the burner box and flues due to resin in the pine pellets needing a weekly shut down and cleaning, not fun in the winter months. We decided we needed an alternative boiler. On recommendation we called on Neil Riddoch at Highlander Heating. Neil installed a Grant diesel oil boiler, oil storage tank, and replacement inner flue. I handled the DCC planning stuff, designed and built an interface between the Grant boiler and the “intelligent” controller, and helped with installing the oil storage tank. The whole process went smoothly, I enjoyed working with Neil who is a professional, knowledgeable, and experienced heating engineer. We now have a reliable and trouble-free central heating system supported by an annual inspection and service from Highlander Heating.

Owner's reply
Thanks, Chris; I appreciate you taking the time to share the full story. That was a big job and a tricky system, but I'm glad we got you onto something reliable that works properly for Dunedin conditions. Enjoyed working with you as well, and good to hear the system’s been running smoothly with the annual service. Neil with Highlander Heating
Posted on Google Google
David Lang profile picture
David Lang
321 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service, has always kept the system in top notch going order. Very efficient and knowledgeable on the central heating system. Would recommend Neil in the heating industry , great value for money cheers David

Owner's reply
Cheers David, thanks so much for that. Good to hear the system’s still running well. Always aim to keep everything efficient and reliable. Appreciate the recommendation! Neil, Highlander Heating
Posted on Google Google
amy suddaby profile picture
amy suddaby
626 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thank you so much for the great advice. Knowledgeable and would highly recommend. Went out of the way to give up to date advice.

Owner's reply
Thanks Amy, happy to help. Good to hear the advice was useful. If you need anything else with the heating, just give me a shout. Neil with Higjlander Heating
Posted on Google Google
Sarah ABC profile picture
Sarah ABC
1880 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very knowledgeable repairing and maintaining the diesel boiler in our large 1920s house. Highly recommend.

Owner's reply
Thanks so much Sarah, appreciate that. Glad we could get the old diesel boiler running properly again. If you need anything else just let me know! Neil with Highlander Heating
Posted on Google Google
Sandra Lang profile picture
Sandra Lang
2602 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.


Owner's reply
Thanks Sandra, appreciate you taking the time. Glad we could help out with your heating. Let me know if anything needed in the meantime! Neil with Highlander Heating
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Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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See Our Work First-Hand

Outdoor HVAC compressor unit on brick wall, Highlander Heating Otago NZ.
Lawn hockey heater unit on outdoor concrete surface.
Air source heat pump outdoor unit installed next to building, energy-efficient heating and cooling.
Air conditioning outdoor unit installed next to house wall with wiring and piping.
HVAC outdoor air conditioning unit installed outside house in Otago, New Zealand, with gravel pathway.
- Efficient outdoor air conditioning unit for Otago homes.
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Frequently Asked Questions About St Clair & St Kilda Installations

Do air-to-water heat pumps work well in St Clair and St Kilda?

Yes. Modern air-to-water systems are engineered for the kind of mild-cold, damp coastal conditions found on Dunedin’s south coast. With correct sizing and full commissioning, these systems deliver even warmth across every room without cycling on and off constantly. Our guide to heat pump efficiency in cold weather covers how these units perform across NZ winters.

How much does an air-to-water heat pump cost in St Clair or St Kilda?

Costs depend on your property’s size, insulation, number of rooms, and whether radiators or underfloor heating are involved. Every St Clair and St Kilda installation starts with a heat-loss survey so the system is sized correctly. Not over-specified, not under-powered. That keeps both the upfront cost and the long-term running costs where they should be.

Do you install heat pumps in older homes in St Clair and St Kilda?

Many properties in these suburbs are Edwardian villas, California bungalows, or 1920s weatherboard cottages. These can be retrofitted with air-to-water heat pump systems and appropriately sized radiators with minimal disruption. The comfort improvement in an older south-coast home is often dramatic.

Can a heat pump replace my existing gas heater or open fire?

Yes. Whole-home air-to-water systems heat every room evenly, replacing the function of a single gas heater or fireplace while also handling hot water. If you’re weighing options, our comparison of heat pumps and boilers covers the running cost differences in detail.

Do you handle design, installation, and commissioning?

Everything from the initial heat-loss survey through to system handover. As your dedicated air-to-water heat pump installers in St Clair and St Kilda, we manage the full process: no subcontractors, no handoffs. The system is designed, installed, commissioned, and explained to you in person.

Do you offer servicing and repairs in St Clair and St Kilda?

Yes. We service and maintain all major heat pump and hydronic heating brands across the south-coast Dunedin suburbs, including systems installed by other companies.

How long does a heat pump installation take?

Most St Clair and St Kilda installations are completed in 1 to 3 days depending on the property size and scope of work. If radiator replacements or a cylinder upgrade are required, it may take an extra day. Every installation is planned to minimise disruption to your household.

Can an air-to-water heat pump work with radiators or underfloor heating?

Yes, both. Air-to-water systems pair well with radiators and underfloor heating, especially when the emitters are correctly sized for low-temperature operation. In south-coast homes with existing radiators, we assess suitability and only recommend resizing where the performance gain justifies it.

Will an air-to-water heat pump also heat my hot water?

When paired with a compatible cylinder, the system handles both space heating and domestic hot water. One system replaces both your boiler or hot water heater and your separate space heating setup.

Do you install systems in suburbs near St Clair and St Kilda?

Yes. We cover the wider Dunedin area, including Forbury, Caversham, South Dunedin, Tainui, Musselburgh, and Andersons Bay.

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Improve Your St Clair & St Kilda Home Heating

Arrange your free heat-loss survey and a quote made just for you today. Find out how a professionally designed air-to-water heat pump installation in Kingston can make your comfort better, lower running costs, and give steady warmth all winter.

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Excellent10 reviews
Posted on Google Google
Mike Goldsmith profile picture
Mike Goldsmith
231 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Neil knows his stuff! He has been servicing our diesel heater for a few years now and keeps it in tip-top condition. He responds really quickly to any requests for help and takes real pride in his work.

Owner's reply
Thanks Mike, appreciate you saying that. It’s been good keeping your diesel heater in tip-top shape over the years. Glad the quick responses have helped when you’ve needed a hand. Neil with Highlander Heating
Posted on Google Google
J J profile picture
J J
245 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Once we learned Neil put the diesel heating system into our property when it was built 5 years ago by other owners we have continued to use him. Neil has been excellent continuing to service it, fix and upgrade as required as well as help us understand how to get the best out of it. He is very responsive to texts and communications when we need help. His turn around times are outstanding and we highly recommend him and Highland heating for both installing and maintenance. Cheers. Julia.

Owner's reply
Cheers Julia, really appreciate you taking the time to write that. Glad we’ve been able to keep on top of the system and help you get the best out of it. Always happy to help when you need it. Neil with Highlander Heating
Posted on Google Google
Luke Chen profile picture
Luke Chen
275 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Neil has always been enthusiastic, proficient and trustworthy. He is capable of servicing various types of heating systems and is highly recommended.

Owner's reply
Thanks Luke, really appreciate you taking the time to write that. Good to know the variety of systems we’ve worked on has been handled smoothly for you. Neil, Highlander Heating
Posted on Google Google
Martin Spinks profile picture
Martin Spinks
280 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great quality installation and ongoing servicing of our central heating system 5*

Owner's reply
Thanks, Martin. I appreciate you taking the time to leave this review. Glad the install and ongoing servicing have been spot on for you. Feel free to get in touch if you need anything Neil, Highlander Heating
Posted on Google Google
Deborah Edwards profile picture
Deborah Edwards
315 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Have used this company for a few years now and have no hesitation in recommending them. Neil services our diesel heater and keeps it running sweet. Prompt bookings are also really helpful. He also looks after our diesel heater at our workshop and is very knowledgeable.

Owner's reply
Thanks, Deborah. I appreciate you sticking with us over the years. Good to hear both heaters are running well and the bookings are working well for you. Always happy to help keep things ticking along. Neil with Highlander Heating
Posted on Google Google
Chris Hibbert profile picture
Chris Hibbert
319 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We designed and built our home in Dunedin in 20011. Coming from the UK we wanted full central heating with a radiator in every room but were wanting to install an “eco-friendly” system. We chose an imported European system with solar-heated stored water and a back-up hopper-fed pellet boiler and an “intelligent” controller. Unfortunately, after five years we looked for an alternative boiler because the pellet boiler was causing us problems: • wastage of pellets in the burn-down sequence due to the controller constantly calling for heat for a just few minutes and then not, typical of the Dunedin climate, but not cost effective. • buildup of tar in the burner box and flues due to resin in the pine pellets needing a weekly shut down and cleaning, not fun in the winter months. We decided we needed an alternative boiler. On recommendation we called on Neil Riddoch at Highlander Heating. Neil installed a Grant diesel oil boiler, oil storage tank, and replacement inner flue. I handled the DCC planning stuff, designed and built an interface between the Grant boiler and the “intelligent” controller, and helped with installing the oil storage tank. The whole process went smoothly, I enjoyed working with Neil who is a professional, knowledgeable, and experienced heating engineer. We now have a reliable and trouble-free central heating system supported by an annual inspection and service from Highlander Heating.

Owner's reply
Thanks, Chris; I appreciate you taking the time to share the full story. That was a big job and a tricky system, but I'm glad we got you onto something reliable that works properly for Dunedin conditions. Enjoyed working with you as well, and good to hear the system’s been running smoothly with the annual service. Neil with Highlander Heating
Posted on Google Google
David Lang profile picture
David Lang
321 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service, has always kept the system in top notch going order. Very efficient and knowledgeable on the central heating system. Would recommend Neil in the heating industry , great value for money cheers David

Owner's reply
Cheers David, thanks so much for that. Good to hear the system’s still running well. Always aim to keep everything efficient and reliable. Appreciate the recommendation! Neil, Highlander Heating
Posted on Google Google
amy suddaby profile picture
amy suddaby
626 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thank you so much for the great advice. Knowledgeable and would highly recommend. Went out of the way to give up to date advice.

Owner's reply
Thanks Amy, happy to help. Good to hear the advice was useful. If you need anything else with the heating, just give me a shout. Neil with Higjlander Heating
Posted on Google Google
Sarah ABC profile picture
Sarah ABC
1880 days ago
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Very knowledgeable repairing and maintaining the diesel boiler in our large 1920s house. Highly recommend.

Owner's reply
Thanks so much Sarah, appreciate that. Glad we could get the old diesel boiler running properly again. If you need anything else just let me know! Neil with Highlander Heating
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